Conversational AI uses natural language processing and machine learning to create interactive and human-like communication between machines and users. Popular applications include chatbots, virtual assistants, and voice-enabled devices like Alexa and Google Assistant. This technology enhances customer service, streamlines workflows, and improves user engagement by understanding context, intent, and sentiment. Businesses in industries such as e-commerce, banking, and healthcare use conversational AI to provide personalized support and 24/7 availability. With advancements in multilingual support and contextual understanding, conversational AI continues to redefine human-machine interactions, making them more intuitive, efficient, and accessible.
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