Cancelling your booking can be a tough decision without understanding the policy. Southwest Airlines has a customer-friendly cancellation policy that allows you to cancel without a fee and even get a refund. In this blog, we'll look into this policy and the cancellation process.
Guidelines For The Southwest Airlines Cancellation Policy
Before you initiate the refund process, you must adhere to policies and associated charges with cancellations based on your fares and destinations. Have a look at the following and understand the Southwest Flight Policy in layman’s terms:
- You must request a cancellation for your booking at least half an hour before departure. If you fail, the airline will convert your booking value to travel credits for your Anytime and Business Select tickets.
- Wanna Get Away or Wanna Get Away Plus holders will lose credits if they fail to make cancellation requests within the specified period.
- Business Select or Anytime tickets are refundable for most routes; however, you will need to submit the cancellation form at least one hour before departure.
- For flights to or from the USA and Canada, you can claim a full refund by canceling tickets within 24 hours of booking and get a full refund if the scheduled flight is after seven days or more.
- After the risk-free period, you will need to pay cancellation charges based on your destinations for making cancellation requests with nonrefundable tickets.
Contact the customer service representative for more information on the refund policy and cancellation clause. By requesting cancellation on time, you can save up to 90% of your ticket value. The airline will refund you if the cancellation request is within the specified time and you hold premium fares.
How To Request A Refund Against Flight Cancellation With Southwest Airlines?
Southwest allows you to cancel your booking if you hold premium fares or any eligible tickets. You can cancel your scheduled flight journey in various ways. As there are multiple ways to complete Southwest Airlines' cancel flight process, one can choose the method that suits them the best. Let’s discuss them thoroughly here:
Online Cancelation
- Launch the Southwest official mobile app or use their website.
- If you are a frequent flyer member, use your login credentials to open your account.
- Visit the Manage My Trip section and use the booking confirmation number and your last name to select your desired booking.
- Tap on the cancel tab and proceed with the on-screen prompts.
- The system will calculate the refund value by deducting the cancellation charges from the booking value.
- In the end, you will receive a confirmation mail on your registered ID; save it for future use.
Offline Cancelation
- Dial the Southwest customer service number according to your location.
- Listen to and follow the IVR prompts and talk to an available travel representative.
- Share your booking details, like the six-digit confirmation code, with the representative.
- The agent will review your booking and proceed with your refund based on your fare types and destinations.
In the same manner, you can request a refund from Avianca Airlines. To save yourself from hefty cancellation charges, you must have clear information on the Avianca Refund Policy according to your fare class and destinations. You can avoid paying a cancellation fee by requesting a cancellation within 24 hours of booking. Connect with the customer service team for more accurate information, and they will assist you further according to your needs.
