What is Call Scoring? Difference Between Call Score and Lead Score

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What is Call Scoring? Difference Between Call Score and Lead Score

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Teldrip Call tracking 14 Apr 2025

In today’s competitive market, understanding customer interactions is crucial. Call Scoring evaluates sales reps’ phone calls, while lead scoring measures a lead’s potential to become a customer.

Understanding customer interactions is key to staying competitive. In marketing and sales, Call Scoring and lead scoring are essential tools for evaluating performance. While Call Scoring focuses on assessing sales reps’ phone interactions, lead scoring evaluates the potential of leads to convert into customers. Both play a vital role in optimizing sales strategies. Read our blog to know more .

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